Poor Design

Competing Classification Systems

I’ve been reading First Aid, CPR and AED Advanced.  Overall, the book has been pretty clear, but there have been a few exceptions. Page 95 (below) is one of them.

Page 95 of First Aid, CPR and AED Advanced, Sixth Edition.

This page messes with my mind.  To me, it’s just like that mildly annoying color-related brain teaser that tries to trick your brain – which apparently is well documented and called the Stroop Effect.

In this flowchart, when the designer(s) decided which of the two choices (‘Yes’ or ‘No’) should be green and which should be red, they adopted the very common classification system where ‘Yes’ is green and ‘No’ is red.  However, they overlooked the context of the diagram, and specifically, what ‘Yes’ and ‘No’ indicate.

In this diagram ‘Yes’ means the victim has a head injury or has significant breathing problems.  My mind wants that to be colored red because it conveys a huge negative.  This classification system ought to trump the more basic one.  It’s more aligned with how my mind works.  Maybe if you’re a real Yes/No-oriented person, you see it the other way.


Points of Controversy

Real Art

So what is real art?  Well, the question itself is misleading.  To explain, we’ll drive down a meandering path, hopefully passing a few controversial sights along the way.

When I was younger it seemed like I had a lot of free time.  And I spent a considerable amount of it watching different films. Believe me when I say I’ve seen a few.  You might even call me a cinephile.  I’ve seen performances that are great, performances that are a level beyond great, and yes, I have seen the best performance of all time.  Have you?  Chances are you might not have.

Still from the 1993 film Kalifornia. Photo: Gramercy Pictures / Getty Images
Still from the 1993 film Kalifornia.  Photo: Gramercy Pictures / Getty Images

The film was Kalifornia.  Not easily categorized, it’s an all but forgotten 1993 masterwork by Dominic Sena.  Brad Pitt delivered an untouchable performance in the role of Early Grayce, a psychotic redneck who is only occasionally connected to reality.  The character is extremely authentic and anything but one-dimensional.  In particular, Grayce gives us hints that point to an enigmatic depth.  You also forget it’s Brad Pitt.  Extremely difficult to pull off.  Maybe almost impossible.  The artistic merit here is way off the chart!  If it were measured by an odometer, it would have rolled over several times.

And yet, the artistic body most visibly responsible for handing out film awards based on artistic merit, The Academy of Motion Picture Arts and Sciences, snubbed Pitt outright in 1993.

1993 Nominations and Winner for Best Actor.  http://en.wikipedia.org/wiki/Academy_Award_for_Best_Actor

That year, Tom Hanks took home the Oscar for his role in Philadelphia.  Now, I saw Philadelphia.  Tom Hanks did a great job in his role – no doubt about it.  But comparing his performance in 1993 to the one Brad Pitt gave would be like comparing the vocal strengths of John Travolta and Pavarotti.

OK, if I’m right, how could this be?  After all, the official name of those golden statuettes they give out is: The Academy Award of Merit!  Well, let’s take a very quick detour and consider the viewpoints of just two dissenting actors.  George C. Scott, a winner of one Academy Award, refused to even take part in the Oscars.  One reason given was the political nature of the event.  And perhaps Mickey Rourke said it best in an interview once when he described the film-making business in general: “It’s all politics.”

Back to Kalifornia, we have a movie which was rated NC-17 in its original cut.  Philadelphia on the other hand is a PG-13 film that we can imagine might one day be shown on national holidays.  Entertainment aside, Kalifornia is a movie with virtually no redeeming value.  In fact, you could probably make the case that society would have been better off without it!  Philadelphia aspires to do big things.  It demands to have a conversation about how people should be treated.  In the end, it’s more or less a perfect fit for Hollywood’s portfolio of “important movies”.  This portfolio is an important part of Hollywood’s image and branding.

Now, if we stipulate for a moment that in reality Hollywood is actually governed by politics, is it really surprising that in 1993 Tom Hanks got the award, and Brad Pitt and Kalifornia received nothing – no wins, no nominations, nothing at all from the Academy?  (That year, Kalifornia received a handful of awards at minor film festivals, some of which I had never heard of.)

You actually don't need to see either film to predict what the results will be like. Which do you think was nominated for all the awards? Which do you think Hollywood values more?
You actually don’t even need to see either film to predict what the results will be like.  Look at the fonts.  Look at the taglines.  Which do you think was nominated for all the awards?  Which do you figure Hollywood values more?

Maybe what I’ve said is true and maybe it isn’t, but actually the idea is what counts.  We’re kind of getting an oblique glimpse of a very serious conflict.   There is a tension between two competing forces: purity of art and politics behind art.  And this idea can be generalized slightly.  If we say that politicizing art is to add constraints to it, then we can view all art as having a certain amount of constraints.  Of course, this is nothing new.  For ages, professional artists have been commissioned to work on art that patrons desire.  It pays the bills, and has yielded priceless art.  The question of whether constraints degrade art is not a simple yes-or-no question.

Let’s take another small detour.  Consider the old question: Do humans have free will?  The question implies a yes-or-no answer, but I believe, at it’s very core, the answer must be stated in shades of gray, so to speak.  (We’re specifically ignoring the more ambitious form of the question seeking to know if all decisions can be predicted ahead of time.  For our purposes here, we’re assuming that decisions are in general not predictable.)  If we truly had free will, we would not need to drink water or eat food.  But these are constraints that are placed on us and must be respected.  If we don’t respect them, we will cease to exist in this world.  (It should be noted that a tremendous amount of blood has been shed over satisfying these two basic constraints.)  So it’s hard to say we have free will.  However, I’d be pretty comfortable saying we have free will with a variable number of constraints placed on it.  And the key point is this: the fewer constraints a person has placed on him, the more free his will is.  Said differently, in life, and in all of its various aspects, a minimized set of constraints is a jewel of great price.

A multitude of mathematical constraints at work: Voronoi partition of a 3D solid. http://www.wias-berlin.de/research/rts/Delaunay/
A multitude of mathematical constraints at work: Voronoi partition of a 3D solid. http://www.wias-berlin.de/research/rts/Delaunay/

Back to artistic integrity, I would suggest that the fewer constraints an artist has placed on his work, the more likely it is his work will have greater artistic quality.

Don’t believe me?  Have you ever seen an uninspired, mediocre sequel to a good movie?  Chances are, this was the result of the following constraint: a group of financiers’ desire to rake in a bonanza of cash without any underlying artistic product.  Ever seen awkward product placements  in movies that distracted you from your previous suspension of disbelief?  Very similar constraint.  How about wartime propaganda?  It’s typically effective, but rarely as enjoyable as art under just a few less constraints; most of the time, it’s pedestrian.  With the skills they have, and working under the given constraints, an artist can do an excellent job in producing anything, including propaganda, but the work itself will probably lack the artistic quality we’d expect from the same or similar artist under fewer constraints.

A big box of Cheerios in Days of Our Lives.
A big box of Cheerios in Days of Our Lives.

We’ve reached our destination.  To summarize, the question of real art is a misleading one.  There are really infinite grades of artistic quality.  All things being equal, when there are fewer constraints on the artist, the art will probably be better.

And in Hollywood, politics is a heavy constraint.

Some sightseeing in Dominic Sena's Kalifornia.
Some sightseeing on the road in Dominic Sena’s Kalifornia.

Vintage Quotes

Charles-Édouard Jeanneret-Gris by Yousuf Karsh in 1954.
Charles-Édouard Jeanneret-Gris by Yousuf Karsh in 1954.

You employ stone, wood, and concrete, and with these materials you build houses and palaces.  That is construction.  Ingenuity is at work.  But suddenly you touch my heart, you do me good. I am happy and I say: “This is beautiful.”  That is Architecture.  Art enters in.

Charles-Édouard Jeanneret-Gris, Vers une Architecture

Great Design

“Old Fashioned” Health Care By Elvis?

I drive by this billboard often.  I’ll tell you what my gut reaction was the first time I saw it.  To be completely honest, I thought the owners of this company were totally insane.

But as time went on, I realized I was actually warming up to it for some reason.  I just couldn’t figure out why!  On the surface, this is a zany billboard advertising some kind of health care service that is somehow old fashioned, and as far as I can tell, one of the proprietors is dressed up like Elvis.  How could this possibly work?

I now believe it is successful on multiple levels.

The first level is simply that people are used to medical experiences that are cold, sterile, and even painful.  In contrast, Vicki and Chad aren’t wearing suits or hospital gear, and they have genuine smiles on their faces.  This might be low-tech,  but it works.  I honestly believe they care.  The color scheme, especially the pink, also works to this effect.  It feels welcoming.  Maybe they could achieve the same effect without the 1950s Elvis theme, but this very theme imbues them with it the most, which leads me to the second level.

The second level is something deeper and much more complex.  I believe people, deep down, yearn for “Golden Eras”.  Even if they consciously know that these eras were sometimes barely different from any other, the eras still possess some intangible magic.  Whether it’s Augustan Rome or the post-World War II United States, the mere concept of these individual periods automatically convey a number of emotions and ideas.  And while I can’t possibly list them all, near the top of the list we would surely find stability, prosperity, and that classic trait, quality.  So, I believe the message of Elvis and old fashioned has probably triggered some kind of (most likely subconscious) switch in my mind anchored to the popular concept of the post-World War II U.S., circa 1950s.  As a result, I have a newfound affinity for this business.

The good ol' days?
The good ol’ days?

The third level is that it’s out of the ordinary.  Therefore I remember it, which of course is the major goal of advertising.

Just as a basic disclaimer, I have absolutely no affiliation with Vicki Roy Home Health Care, nor have I heard of any reports or reviews of their service.  I’ve simply come to the conclusion that their marketing is well done.

Points of Controversy

Clarity Is King…

The importance of ensuring clarity in written work isn’t all that controversial.  The general reason is simple: the total amount of time everyone spends reading something is typically much greater than the amount of time it took one person or one team to write it.

The controversy alluded to is in the bucking of several bad habits that have very large followings.  These bad habits fly in the face of clarity, and unfortunately they don’t receive the appropriate level of scrutiny.

The first bad habit is a bizarre programming style where curly braces are placed on lines occupied by other text.  This is a holdover from antiquity when screen monitors were tiny and every pixel was highly coveted.  In that age, you could have made a case for sacrificing clarity in order to have a few more rows of code on the screen at once.  These days it is inexcusable, and when you have to read this stuff, sometimes it can seem almost unforgivable.  With the prevalence of huge monitors, multiple-monitor setups, and futuristic code editing tools, why would you make your code harder to read in order to save a few pixels?  Screen space is cheap.

programming unclear vs clear

The main difference between the left and the right example above is symmetry.  Things that are symmetrical are easier to read.  They’re easier on the eyes.  Also, on the right, things are more structured and orderly in that the curly braces are on their own lines and so you don’t have to read around them as if they’re clutter.  And so, all of that is simply to say, the style on the right is objectively better.  Now, if you don’t program and don’t know whether to believe me, try reading the next two fragments and decide for yourself which is better.


I’m not aware of any other engineering discipline which creates documents or artifacts that regularly sacrifice clarity in this manner.

Two other questionable habits involve constructs in the English language: the Oxford comma, and sentence spacing.  In both cases, the method that promotes the most clarity ought to be chosen, but yet many people opt for the alternative.  I claim we ought to put two spaces between sentences, and we ought to use that final comma when listing things (except in rare cases where it actually introduces ambiguity).

I really believe the Oxford comma speaks for itself.


And if there’s any doubt about leaving two spaces between sentences, just consider how many spaces we put between paragraphs, and then think about the reason behind that.  If an author merely wanted to express a change in something, such as a new speaker, this could theoretically be done without jumping to a brand new line.  For example, a hyphen prefixing the next sentence could indicate this change, and that would be much more economical in terms of space.  Of course, we all know which method is used to indicate a new paragraph, and I believe the reason it’s been around for so long is because readers perceive change more easily with the help of additional white space.  This type of visual aid is as applicable to sentences as it is to paragraphs.


Although the two English language examples sacrifice much less clarity than the programming example, all three are valid subjects for inspection.  In general, why not adopt the approach which promotes the most clarity, especially if the cost is negligible?  The cost of not doing so for any one piece of work is nominal, but in the aggregate, the cost is much larger.