Tag Archives: Technology

Great Design

Committing To Advance The User-Experience State-Of-The-Art

Like millions and perhaps even billions of other people, it happens to me at least several times a day: I’m prompted by a computing device to make a decision I don’t care to make.

In most cases, I don’t want to make decision.  In fact, I don’t want to even read about what the decision is about, much less make the decision.  But if I had to make a decision, I would usually just want to keep the current state of whatever it is the prompt it talking about.

But of course, the prompt almost never tells you what the current state is, nor how your potential decision might affect the current state.

A lot of times, there is an ‘X’ somewhere that you can click to make the prompt go away, but even that is not ideal.  I usually have to think for a split second and translate that ‘X’ in my mind to “probably non-committal so I’ll click that”.

The industry standard for user experience (“UX”) ought to be updated such that this entire idea is finally recognized as a first-class concept.

Specifically, there ought to be a separate button, that is at least as prominent as the other buttons, and which says something to the effect of “Non-Committal”.

The collective amount of time that would probably save humanity can not be under-estimated.

Poor Design

Cheating Windows Out Of Cheating You (The Fingerprint Reader)

For all I know, this is a well-known problem with an easy solution, but after searching online, it seems like many people have the same problem, and nobody has a solution.

The problem, for some reason, is this: If you have a fingerprint reader (as a faster log-in method so you don’t have to type your password), and the sensor/Windows doesn’t verify your fingerprint after about 3 tries, Windows will require you to type your password.

It seems like Windows is being insane.  I can’t think of a reasonable security rationale for not allowing unlimited fingerprint tries, when of course you have unlimited password attempts.

The workaround is this: Alternate the fingers you use in between unsuccessful fingerprint verifications.

If finger #1 doesn’t work, try finger #2 next.  If that doesn’t work, go back to finger #1.  Windows allows you to register at least two fingerprints, so everyone who has this problem ought to be able to use this workaround.

When you use this workaround, the number of tries that Windows gives you goes way up.  It seems like more than enough to eventually get a successful fingerprint verification, at which point you’re logged in.

Of course, this makes the whole thing seem even more insane.  If there were no security rationale to begin with, then I really, really have no idea how to describe the security rationale for this extended workaround.